Shipping and Returns
How long does my order take to ship?
Our items are handmade, and we need about three days to process orders. We ship Monday-Wednesday in the summer months. The summer heat can be hard on our candles, and we don’t want our candles to melt in a hot warehouse over the weekend. During the cooler months we ship Monday-Friday.
How much do you charge for shipping?
We charge a flat rate amount of $8.00 per order. Buy one candle or seven and we only change $8.00. If you are shipping multiple gifts you will need to make separate orders.
What is you return policy?
We’re sorry to hear you are not happy with your candle. If you would like to return your item, you may do so with in 15 days of your purchase. The candle must not be burned. Shipping returns is the responsibility of the buyer. Please email us at heather@pixiecandlestudio.com if you wish to return your candle.
Can I make a bulk order?
Absolutely, please reach out to heather@pixiecandlestudio.com for more information.